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Avis de confidentialité
Dernière mise à jour :
24 mai 2018
Chez Blue Waves Suites & Apartments Paros , nous nous engageons à protéger et à respecter votre vie privée. Veuillez lire cet avis car il contient des informations importantes sur la façon dont nous utilisons les données personnelles que nous recueillons auprès de vous ou que vous nous fournissez.
Informations & Consentement
Cet avis de confidentialité décrit la manière dont nous recueillons, utilisons, traitons et divulguons vos informations, y compris les informations personnelles vous concernant (ci-après, l’« utilisateur »), en conjonction avec votre accès et votre utilisation de notre système de réservation.
En lisant cet avis de confidentialité, l’utilisateur est informé de la manière dont nous collectons, traitons et protégeons les données personnelles fournies via le moteur de réservation.
L’utilisateur doit lire attentivement cet avis de confidentialité, qui a été rédigé de manière claire et simple, pour faciliter sa compréhension et déterminer librement et volontairement s’il souhaite fournir ses données personnelles, ou celles de tiers, à Blue Waves Suites & Apartments Paros . .
Lorsque cet avis mentionne « système de réservation », « moteur de réservation », « système », « site Web », « plateforme », « application », « application Web », « services », « services en ligne », il fait référence à toutes les pages et fonctions. sous https://bluewavesparos.reserve-online.net/ sauf indication contraire.
En accédant à la plateforme ou en fournissant des informations, vous acceptez nos pratiques de confidentialité telles qu’énoncées dans cette déclaration de confidentialité. Nous pouvons modifier cet avis de temps à autre. Vous devez consulter cet avis fréquemment pour vous assurer que vous êtes au courant de la version la plus récente.
Identité
Lorsque cet avis mentionne «nous», «notre» ou «notre», «contrôleur de données», «contrôleur», il fait référence à Blue Waves Suites & Apartments Paros .
Contrôleur de données
Blue Waves Suites & Apartments Paros exploite ce système de réservation via un processeur de données, comme expliqué ci-dessous. Aux fins du règlement général sur la protection des données (« RGPD ») (UE) 2016/679 , nous sommes le responsable du traitement. Il existe un cadre contractuel strict entre le responsable du traitement et le sous-traitant pour la protection de vos informations personnelles. Nous sommes:
Blue Waves Suites & Apartments Paros "BLUE WAVES OΕ" Drios Village 844 00, Paros GR
Processeur de données
WebHotelier exploite ce système de réservation au nom de Blue Waves Suites & Apartments Paros et s’engage à protéger la vie privée des utilisateurs de ce système. WebHôtelier c’est :
WebHotelier Technologies Limited Mnasiadou 9 (Bâtiment Demokritos, Bureau 16) 1065 Nicosie Chypre
Aux fins du GDPR, où WebHotelier traite vos données personnelles au nom de Blue Waves Suites & Apartments Paros , WebHotelier est le responsable du traitement des données. Lorsque cet avis mentionne « processeur de données », « sous-traitant », « WebHotelier », il fait référence à WebHotelier Technologies Limited.
WebHotelier est un fournisseur de services certifié PCI-DSS niveau 2 audité mensuellement par Trustwave .
L’Utilisateur peut contacter le Délégué à la Protection des Données de WebHotelier :
Délégué à la protection des données dpo@webhotelier.net
Caractère obligatoire de la fourniture des données
Les données demandées dans les formulaires accessibles depuis le moteur de réservation sont, de manière générale, obligatoires (sauf mention contraire dans le champ obligatoire) pour répondre aux finalités énoncées. En conséquence, s’ils ne sont pas fournis ou ne sont pas fournis correctement, nous ne pourrons pas traiter la demande.
Données personnelles que nous collectons et traitons
Cela comprendra :
- les informations personnelles vous concernant que nous vous demandons (par exemple, votre nom, votre adresse et votre adresse e-mail) lorsque vous effectuez une réservation à partir de notre moteur de réservation ;
- les détails financiers afin de traiter votre réservation lorsque nous exigeons un prépaiement ;
- les détails des transactions que vous effectuez via notre moteur de réservation et les détails de l’exécution de vos commandes.
- our data processor may only collect and process personal data collected and/or processed on behalf of us in accordance with our instructions. WebHotelier cannot process it in any other way or for any other purpose.
We grant permission to our data processor:
- to use your personal information for reserving rooms and/or other services for you at Blue Waves Suites & Apartments Paros;
- to pass on your financial details to Blue Waves Suites & Apartments Paros and/or appropriate third party (for example, credit card company) for the purpose of confirming or paying for a booking;
- to use your information for marketing purposes (where you explicitly agree to this); and
- to pre-complete forms and other details on our website to make your next visit to our booking engine easier (e.g. when amending or cancelling a booking).
Social Login:
In the event of registration and/or access through a third-party account, we may collect and access certain information of the User’s profile from the corresponding social network, solely for internal administrative purposes and/or for the purposes indicated above.
Third-party data (e.g. book for a friend)
In the event that the User provides third-party data, they declare that they have the third party’s consent and undertake to provide the interested party -the data holder- with the information contained in this Privacy Notice, duly exonerating us and our data processor from any liability in this regard. However, we may carry out the necessary verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with the data protection regulations.
Sensitive Data
Unless specifically requested, we ask that you not send us, and you not disclose, on or through the Services or otherwise to us, any Sensitive Personal Data (e.g., social security numbers, national identification number, data related to racial or ethnic origin, political opinions, religion, ideological or other beliefs, health, biometrics or genetic characteristics, criminal background, trade union membership, or administrative or criminal proceedings and sanctions).
Use of Services by Minors
The Services are not directed to individuals under the age of sixteen (16), and we request that they not provide Personal Data through the Services.
Purpose of processing personal data
Depending on the User’s requests, the personal data collected will be processed in accordance with the following purposes:
- To manage the bookings made, including payment management (where applicable) and the management of the user’s requests and preferences.
- To manage registration in loyalty or membership programs, as well as obtaining and redeeming points.
- To manage the User’s contact requests with us through the channels provided to this end.
- To manage the sending of personalised commercial communications from us, by electronic and/or conventional means, in cases in which the User expressly consents.
- To manage the provision of the contracted accommodation service, as well as additional services.
- To manage surveys and/or evaluations regarding the quality of the services provided by us and/or the perception of its image as a company.
Data Retention
We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law or if the User requests their withdrawal from us, opposes or revokes their consent.
The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or keep using the Services or if you have a booking that has not yet been fulfilled)
- Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them)
- Whether retention is advisable considering our legal position (such as, for statutes of limitations, litigation or regulatory investigations)
Legitimate interest for processing your data
The data processing required in fulfilment of the aforementioned purposes that require the User’s consent cannot be undertaken without said consent.
Likewise, in the event that the User withdraws their consent to any of the processing, this will not affect the legality of the processing carried out previously.
To revoke such consent, the User may contact us through the appropriate channels.
By the same token, in those cases in which it is necessary to process the User’s data for the fulfilment of a legal obligation or for the execution of the existing contractual relationship between us and the User, the processing would be legitimized as it is necessary for compliance with said purposes.
Data Disclosure
We will use and disclose Personal Data as we believe to be necessary or appropriate:
- to comply with applicable law, including laws outside your country of residence;
- to comply with legal process;
- to respond to requests from public and government authorities, including authorities outside your country of residence and to meet national security or law enforcement requirements;
- to enforce our terms and conditions;
- to protect our operations;
- to protect the rights, privacy, safety or property of our own, you or others; and
- to allow us to pursue available remedies or limit the damages that we may sustain.
We may use and disclose Other Data for any purpose, except where we are not allowed to under applicable law. In some instances, we may combine Other Data with Personal Data (such as combining your name with your location). If we do, we will treat the combined data as Personal Data as long as it is combined.
International transfers of personal data
We may transfer your personal information to our data processor(s) or/and sub-processor(s) based outside of the EEA for the purposes described in this notice. If we do this, your personal information will continue to be subject to one or more appropriate safeguards set out in the law. These might be the use of model contracts in a form approved by regulators, or having our suppliers sign up to an independent privacy scheme approved by regulators (like the US ‘ Privacy Shield’ scheme).
Our data is stored in the cloud using Amazon Web Services in N. Virginia, USA and in Frankfurt, Germany. If you are accessing any of our systems from outside the USA, you acknowledge that your personal information may be transferred to the USA, a jurisdiction which may have different privacy and data security protections from those of your own jurisdiction, to be processed and stored.
User’s Responsibility
The User:
Guarantees that they are of legal age or legally emancipated, where applicable, fully capable, and that the information furnished to us is true, accurate, complete and up-to-date. For these purposes, the User is responsible for the truthfulness of all the data communicated and will keep the information updated, so that said data reflects their actual situation.
Guarantees that he/she has informed third parties on whose behalf he/she has provided data, where applicable, of the aspects contained in this document. Also guarantees that he/she has obtained the third party’s authorisation to provide their data to us for the purposes indicated.
Will be responsible for false or inaccurate information provided through the Website and for damages, whether direct or indirect, that this may cause to us or third parties.
Exercise of Rights
The User may contact us at any time free of charge, to:
- To obtain confirmation about whether or not personal data concerning the User are being processed by us.
- To access their personal details.
- To rectify any inaccurate or incomplete data.
- To request the deletion of their personal data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
- To confirm revocation of consent.
- To obtain from us the limitation of data processing when any of the conditions provided in the data protection regulations are met.
- To request the portability of your data.
Likewise, the user is informed that at any time he/she may file a complaint regarding the protection of their personal data before the competent Data Protection Authority.
Security Measures
Nous traiterons les données de l’Utilisateur à tout moment de manière absolument confidentielle et en maintenant le devoir de confidentialité obligatoire à l’égard desdites données, conformément aux dispositions prévues par la réglementation applicable, et à cette fin en adoptant les mesures d’un niveau technique et organisationnel nature nécessaire pour garantir la sécurité de leurs données et empêcher qu’elles ne soient altérées, perdues, traitées ou consultées illégalement, en fonction de l’état de la technologie, de la nature des données stockées et des risques auxquels elles sont exposées.
